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"The role of the expert is not to be right more often than others but to be wrong for more sophisticated reasons." - Anon

   
anger management services

Our Services - Anger Management Canada
ARMI provides a wide range of training services on corporate wellness and team building. Our services include seminars, workshops, publications, lunch n’ learns, counseling, coaching and other company needed interventions for an organization’s unique needs.

“It’s not enough to be busy. The question is: what are you busy about?" - Henry Thoreau

   

Workshop Topics Include:

Anger Management
- Conflict Resolution for Employees
We help employees increase their awareness of how anger can affect their work performance and work environment. Participants learn the difference between aggressiveness and assertiveness, how to assess one’s anger and effective ways of reacting to anger. We examine the impact of destructive anger and guide participants through specific anger management techniques.

Supervision of the Angry Employee
Participants are educated on how employee anger impacts the workplace, and the differences between aggressiveness and assertiveness. We present intervention planning and strategies along with specific techniques on limit setting and defusing hostile employees. We also present role-plays to allow the participants to apply their learned training information to their work environment.

Communication Skills
We examine the importance of good communication skills and specific principles of communication. Participants receive guidelines to become effective listeners and speakers during an interaction. They will also learn how assertiveness can enhance communications. We provide specific diffusing techniques to use with difficult people.

Assertiveness Training
Assertiveness is simply a way of expressing how one feels and asking for things in a way that still respects and preserves the rights of others. In Assertiveness Training, we help employees build skills needed to express themselves constructively and effectively in any situation. This is a highly interactive, practice-driven training class; Employees will not only learn the principles of assertiveness but they will participate in role-plays and small group interactions to help them get comfortable with the assertiveness process before taking it back to the workplace.

Stress Management and Burn out Prevention
This training reviews the impact of stress and burnout on our lives. Participants learn about the concepts of stress and burnout, how to identify their symptoms and learn techniques to reduce the impact of stress on their lives.

Preventing Aggression in the Workplace
Employees produce both verbal and non-verbal communication that can convey aggression and intimidation, which can significantly impact productivity and morale. In this workshop, we will look at the spectrum of aggressive behaviors, from low, medium and high-risk levels. Participants will learn how to identify a wide range of negative behaviors, how they can impact their work site, and begin to create a safe and respectful workplace. We will explore strategies that include conflict resolution and intervention on an individual and group basis.

Thank you for your interest our anger management services. Please feel free to contact us for any further information. The team at Corporate Training Canada.

 

 

 

 

 

 

 

 

 

 

       

 

 

 

 

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